Home Health Virtual Assistant
Every new episode means more OASIS coordination, plan-of-care assembly, physician orders, visit scheduling, and PDGM billing — admin that piles up faster than your intake team can keep pace. Your 3F Solutions HVA — a Filipino healthcare virtual assistant from the Philippines, trained for home health workflows — takes the administrative load off your plate. Never clinical. Always HIPAA-trained.
What Your Home Health HVA Handles
From intake through the final claim, your Filipino specialty-trained healthcare virtual assistant is trained on home health workflows — never clinical work, always administrative and coordination support.
The Hidden Cost of Growing Referrals
More referrals should be the good problem every home health provider wants. Instead, each new episode adds another OASIS to coordinate, another plan of care to assemble, another PDGM 30-day period to track for billing.
Under PDGM, margins are already tighter than they used to be — and every hour your intake or billing team spends chasing physician signatures or re-verifying eligibility is an hour not spent bringing in the next referral.
Whether you're a single-location provider or managing multiple offices, the pattern is the same: documentation and billing admin grows faster than the census you can actually support without adding headcount.
3F Solutions exists for exactly this. Your dedicated Filipino Healthcare VA takes over the intake coordination, the OASIS routing, the billing follow-up — so your clinical and office staff can focus on patients, not paperwork.
"More referrals should be the good problem every home health provider wants. Instead, it's the OASIS coordination, the physician signatures, the PDGM billing that ends up deciding how many patients a provider can actually take on."
— Gelo Jacosalem · CEO, 3F Solutions · Healthcare VA Agency Since 2021The Math
The real cost of an in-office admin or intake coordinator goes far beyond their salary. Here's what you're actually spending — versus what 3F Solutions costs.
| In-Office Admin / Intake Coordinator | 3FS Filipino Healthcare VA | |
|---|---|---|
| Annual salary | $46,000 – $58,000 | $14,400 – $19,200 |
| Benefits & payroll taxes | +$10,000 – $13,000 | $0 |
| Recruitment & training | +$3,000 – $6,000 | $0 |
| Home health EMR & PDGM billing experience | Requires training | ✅ Pre-trained (Axxess, WellSky, HCHB, MatrixCare) |
| HIPAA trained | Your responsibility | ✅ Always |
| Long-term contract | Employment contract | ❌ No contract. Cancel anytime. |
| Estimated annual total | $59,000 – $77,000 | $14,400 – $19,200 → Save $39,800+ |
Figures are illustrative estimates based on general market ranges for administrative/intake staff — actual costs vary by provider size, region, and staffing mix.
Frequently Asked Questions
No — never clinical. Your HVA handles the administrative side: coordinating OASIS submission timing, routing completed assessments for clinical QA review, and tracking deadlines. OASIS assessment and scoring is always performed by your licensed clinical staff.
Yes. Our HVAs are trained on Medicare home health billing workflows — RAP/NOA submission, final claims, PDGM 30-day period tracking, and eligibility re-verification per episode — plus denial follow-up and resubmission.
Yes. Our HVAs are pre-trained on the practice management and EMR systems most commonly used in home health, including Axxess, WellSky (Kinnser), Homecare Homebase, and MatrixCare. We confirm your specific system during the discovery call to ensure a seamless match.
No. 3F Solutions HVAs handle only administrative and coordination tasks — intake, scheduling, documentation routing, and billing. They never provide clinical care, perform OASIS assessments, or make coverage or care decisions. That responsibility stays entirely with your licensed clinical staff.
Yes. Your HVA tracks outstanding physician orders and F2F documentation, follows up with referring providers' offices, and flags anything at risk of delaying admission or billing — using the process and templates you approve.
Absolutely. All 3F Solutions HVAs sign HIPAA Business Associate Agreements (BAA) before work begins. They follow strict PHI access protocols, work in secure environments, and never store patient data independently. HIPAA compliance is non-negotiable at 3F Solutions.
Your HVA starts on your highest-priority tasks the moment the HIPAA BAA is signed. No credit card, no commitment. Whether that's clearing an OASIS-routing backlog, following up on physician signatures, or organizing your billing queue — you see the difference firsthand before deciding anything.
Ready to Get Started?
Your first 20 hours are on us. No credit card. No contract. No risk.
Just a dedicated Filipino Healthcare VA trained for home health admin — ready to take over from day one.